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Therasauna Review by Robert Burton, Ph.D.
I am pleased to provide an objective review of USA Health & Wellness, and of the Therasauna
TS5753, a full spectrum infrared sauna I ordered from them on December 9, 2020 and received on
January 14, 2021.
Why USA Health & Wellness?
I have been using saunas, etc. for six decades, first in Europe where I spent my teenage years, and then
in the United States. I have owned a custom-built Finnish/traditional sauna, a steam bath, a hot tube,
and now a full spectrum infrared sauna, and I have used all except infrared saunas in gyms, hotels, etc.
Hence I did not approach my most recent purchase as a complete neophyte. Even so, I found the
current market place to be rich in inflated claims, with each merchant touting his products as the best,
often with unsupported claims. On the USA Health & Wellness site, Garen accurately describes the
journey of trying to separate fact from fiction. It was clear that he had carefully navigated the maze I
was attempting to navigate, and I determined to pursue that journey in earnest with USA Health &
Wellness.
My first call was made at the end of a weekend, in the evening, in early December. To my amazement,
Tyler answered the phone and explored the options with me at length. I found it remarkable that he and
Garen were always available and never rushed – in the evenings, on weekends, and even on Christmas
and New Year's Day when I intended only to leave messages. I posed unusual, sometimes provoking
questions, to which they always replied in a forthright, informative, and affirming manner. I'm
embarrassed to say that more than 100 emails have been exchanged, with them always welcoming my
inquiries and occasional apprehensions. I was treated like their most important customer, as if we had
been friends in college. In contrast, questions sent by email to the manufacturer, especially those with
technical content, typically have been ignored or treated dismissively. On those occasions when I have
been able to reach someone in customer service by phone, the individuals have been consistently
welcoming and eager to help. Hence, I do not recommend email communication with the
manufacturer.
During the selection and purchase process, I read everything I could find on saunas, investigating
product, health, and benefit claims (including many unfounded claims by other vendors), reaching the
conclusion that USA Health & Wellness had told it straight, right from the beginning. If they are guilty
of anything, they are guilty of understatement (e.g. “I estimate 1 - 2 weeks (for delivery);” it arrived
only three days later, and without any damage or blemishes.)
Having never used an infrared sauna and not wanting to use a publicly available sauna during the
COVID-19 pandemic, I was left to the literature and to Tyler's guidance. As an extensive user of
traditional saunas, my initial leanings were toward a Finnish sauna. Selecting an infrared sauna from
Therasauna has proved to be a better choice. It heats up more quickly, the interior heat distribution can
be customized, and it draws substantially fewer watts.
My already high confidence in USA Health & Wellness developed to a point where I was comfortable
paying for the sauna by personal check (without the protection of a credit card). Tyler graciously
reduced the purchase price to reflect the savings of the entire credit card fee. Tyler found other creative
ways to reduce my costs without detracting in any way from the product or its quality.
Why an Infrared Sauna from Therasauna?
USA Health & Wellness offers a variety of saunas. As best I can tell, their assessment of the strengths
and weaknesses of each product is accurate. Wanting a quality product with abundant room for one
person and comfortable, symmetrical space for two, I selected the Theresauna TS5753. It is part of the
only line of infrared saunas made entirely in the USA; along the way I have developed a healthy
aversion for anything made even in part in China. Further, Therasauna has a reputation for taking
exceptional pride in their workmanship. This visible surfaces are all nicely finished (the invisible,
outside back wall less so).
Recently I began working with a world-class sports medicine physician in Park City, where many
Olympic athletes reside and train. During my early January visit with him, I asked him about the
possible relevance of a sauna to my regular exercise regimen. He immediately endorsed the idea and
proceeded to tell me about the categories (and sub-categories, and sub-sub-categories) of saunas, and
the advantages and disadvantages of each, concluding with his endorsement of full spectrum infrared
saunas, characterizing them as the saunas of the future, all while I listened politely. His endorsement
further solidified my confidence in my choice and in the guidance Tyler had provided right from the
start.
How has My Sauna Performed?
One week after my sauna was assembled and usable, I spent a morning doing measurements of its
performance. I determined that it had a maximum interior temperature of 140 degrees, which
temperature it reached in 75 minutes from an ambient temperature of 71 degrees at 36% relative
humidity, 4550' above sea level. It reached 100 degrees in 22 minutes and 120 degrees in 33 minutes.
The interior temperature stabilizes 5 degrees below the selected temperature. This may be the reason
that the max setting of 145 degrees produces an interior temperature of 140 degrees. As expected, heat
dissipation is greatest through the glass front door, followed by the side windows, and then the ceiling
vent and roof. To reduce the heat loss through the ceiling, a foil-faced polyisocyanurate foam
insulation board (available at Lowes, Home Depot, etc.) could be fitted into the 5/8” recess in the top
side of the roof, and over the plexiglass sliding vent cover without affecting the functionality of the
roof vent.
I have used my Therasauna TS5753 infrared sauna regularly since its arrival and assembly. If I had it
to do over, I would make precisely the same choice and would, without any hesitation, purchase again
from USA Health & Wellness.
Robert Burton, Ph.D.