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  • USA Health & Wellness, Sauna Equipment, Dover, NH

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    Privacy Policy

    USA Health and Wellness Privacy Policy

     

    USA Health and Wellness doesn't like it when our private information is given away, and we are sure that you don't either! We will under no circumstances sell, or share any of our customers information to anyone, ever. Our Privacy Policy outlines exactly how your information is used. If you wish to not want to receive emails from us, then feel free to email us anytime at info@usahealthandwellness.com and we will stop emailing you immediately. 

     


    Effective date: November 26, 2018

    USA Health and Wellness ("us", "we", or "our") operates the usahealthandwellness.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from usahealthandwellness.com



    Information Collection And Use

    We collect several different types of information for various purposes to provide and improve our Service to you.


    Types of Data Collected


    Personal Data

    While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

    • Email address
    • First name and last name
    • Phone number
    • Address, State, Province, ZIP/Postal code, City
    • Cookies and Usage Data

     

    Usage Data

    We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

    Tracking & Cookies Data


    We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
    Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.


    Examples of Cookies we use:

    Session Cookies

     

    We use Session Cookies to operate our Service.

     

    Preference Cookies

     

    We use Preference Cookies to remember your preferences and various settings.

     

    Security Cookies

     

    We use Security Cookies for security purposes.



    Use of Data

    USA Health and Wellness uses the collected data for various purposes:

    • To provide and maintain the Service
    • To notify you about changes to our Service
    • To allow you to participate in interactive features of our Service when you choose to do so
    • To provide customer care and support
    • To provide analysis or valuable information so that we can improve the Service
    • To monitor the usage of the Service
    • To detect, prevent and address technical issues

     


    Transfer Of Data

     

    Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

    If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

    Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

    USA Health and Wellness will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

    Disclosure Of Data

    Legal Requirements


    USA Health and Wellness may disclose your Personal Data in the good faith belief that such action is necessary to:

    • To comply with a legal obligation
    • To protect and defend the rights or property of USA Health and Wellness
    • To prevent or investigate possible wrongdoing in connection with the Service
    • To protect the personal safety of users of the Service or the public
    • To protect against legal liability

     

    Security Of Data


    The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

     

    Service Providers


    We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.


    These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

     

    Analytics

    We may use third-party Service Providers to monitor and analyze the use of our Service.

     

    Google Analytics


    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy


    Links To Other Sites


    Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.


    We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

    Children's Privacy

     

    • Our Service does not address anyone under the age of 18 ("Children").
    • We do not knowingly collect personally identifiable information from anyone under the age of 18.
    • If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.
    • If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

     

    Changes To This Privacy Policy


    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

    We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy

    You are advised to review this Privacy Policy periodically for any changes.

    Changes to this Privacy Policy are effective when they are posted on this page.

    Contact Us


    If you have any questions about this Privacy Policy, please contact us:

    By email: info@usahealthandwellness.com
    By visiting this page on our website:  USA Health and Wellness
    By phone number: 1-800-291-4905

    About Us

    About USA Health and Wellness

    Why Chose USA Health and Wellness?

    Don't Take Our Word For it! Here's What Our Customers Think:

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    ★ Check out Our Reviews

    Let customers speak for us

    116 reviews
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    Unequaled Performance

    I am pleased to provide an objective review of USA Health & Wellness, and of the Therasauna TS5753, a full spectrum infrared sauna I ordered from them on December 9, 2020 and received on January 14, 2021.

    Why USA Health & Wellness?

    I have been using saunas, etc. for six decades, first in Europe where I spent my teenage years, and then in the United States. I have owned a custom-built Finnish/traditional sauna, a steam bath, a hot tube, and now a full spectrum infrared sauna, and I have used all except infrared saunas in gyms, hotels, etc. Hence I did not approach my most recent purchase as a complete neophyte. Even so, I found the current market place to be rich in inflated claims, with each merchant touting his products as the best, often with unsupported claims. On the USA Health & Wellness site, Garen accurately describes the journey of trying to separate fact from fiction. It was clear that he had carefully navigated the maze I was attempting to navigate, and I determined to pursue that journey in earnest with USA Health & Wellness.

    My first call was made at the end of a weekend, in the evening, in early December. To my amazement, Tyler answered the phone and explored the options with me at length. I found it remarkable that he and Garen were always available and never rushed – in the evenings, on weekends, and even on Christmas and New Year's Day when I intended only to leave messages. I posed unusual, sometimes provoking questions, to which they always replied in a forthright, informative, and affirming manner. I'm embarrassed to say that more than 100 emails have been exchanged, with them always welcoming my inquiries and occasional apprehensions. I was treated like their most important customer, as if we had been friends in college. In contrast, questions sent by email to the manufacturer, especially those with technical content, typically have been ignored or treated dismissively. On those occasions when I have been able to reach someone in customer service by phone, the individuals have been consistently welcoming and eager to help. Hence, I do not recommend email communication with the manufacturer.

    During the selection and purchase process, I read everything I could find on saunas, investigating product, health, and benefit claims (including many unfounded claims by other vendors), reaching the conclusion that USA Health & Wellness had told it straight, right from the beginning. If they are guilty of anything, they are guilty of understatement (e.g. “I estimate 1 - 2 weeks (for delivery);” it arrived only three days later, and without any damage or blemishes.)

    Having never used an infrared sauna and not wanting to use a publicly available sauna during the COVID-19 pandemic, I was left to the literature and to Tyler's guidance. As an extensive user of traditional saunas, my initial leanings were toward a Finnish sauna. Selecting an infrared sauna from Therasauna has proved to be a better choice. It heats up more quickly, the interior heat distribution can be customized, and it draws substantially fewer watts.

    My already high confidence in USA Health & Wellness developed to a point where I was comfortable paying for the sauna by personal check (without the protection of a credit card). Tyler graciously reduced the purchase price to reflect the savings of the entire credit card fee. Tyler found other creative ways to reduce my costs without detracting in any way from the product or its quality.

    Why an Infrared Sauna from Therasauna?

    USA Health & Wellness offers a variety of saunas. As best I can tell, their assessment of the strengths and weaknesses of each product is accurate. Wanting a quality product with abundant room for one person and comfortable, symmetrical space for two, I selected the Theresauna TS5753. It is part of the only line of infrared saunas made entirely in the USA; along the way I have developed a healthy aversion for anything made even in part in China. Further, Therasauna has a reputation for taking exceptional pride in their workmanship. This visible surfaces are all nicely finished (the invisible, outside back wall less so).

    Recently I began working with a world-class sports medicine physician in Park City, where many Olympic athletes reside and train. During my early January visit with him, I asked him about the possible relevance of a sauna to my regular exercise regimen. He immediately endorsed the idea and proceeded to tell me about the categories (and sub-categories, and sub-sub-categories) of saunas, and the advantages and disadvantages of each, concluding with his endorsement of full spectrum infrared saunas, characterizing them as the saunas of the future, all while I listened politely. His endorsement further solidified my confidence in my choice and in the guidance Tyler had provided right from the start.

    How has My Sauna Performed?

    One week after my sauna was assembled and usable, I spent a morning ...

    American Spa Purchase

    Great spa for a great price. No sales tax or delivery fees so that made it worth it right there. Some one is in the spa daily now it is cold outside. I would recommend the spa and buying it from USA Health and Wellness. The biggest catch is they will only drop it off at the drive way. You will need to get it to the final spot.

    quality product

    User manual not as detailed and informative as I would have liked.

    American Spa AM628T-1

    Tyler and Eric from USA Health and Wellness were wonderful to work with. Anytime that I had a question, they had the answer. Very respect gentlemen. The hot tub is awesome. Thanks again.